Quality Policy
As Sersim, we develop, manufacture, and provide after-sales support for products that meet customer expectations in both national and international markets, prioritizing user safety.
We aim to continuously improve and enhance all our activities by implementing ISO 9001 requirements.
Customer Satisfaction
We continuously strive to enhance customer satisfaction with our products and services. Meeting and exceeding customer expectations is at the heart of our quality philosophy.
Compliance with Standards
We ensure high quality by implementing production processes that meet local and international market requirements and standards.
Continuous Improvement
By assessing risks and opportunities, we make ongoing improvements to our processes and enhance our performance. We regularly review and develop our quality standards.
Environmental Sensitivity
We minimize environmental impacts with sustainable production methods and offer solutions that respect nature. We continue to provide customer-oriented and environmentally friendly service by maintaining the highest quality standards with our employees.
Our ISO 9001 Quality Certificate
